I only accept PayPal, which accepts all major credit cards. The order will be processed once payment is received otherwise your order will be cancelled.
My current order processing time is 7 to 10 BUSINESS DAYS (Monday through Friday), and for custom orders my turnaround time is 7 to 15 Business days, plus 2-5 days on shipping, so before making a request custom order, make sure that there is a plenty of time before the day you need your item, and keep in mind that there may be delays in the mail.
All orders are processed in the order they are received, if you need your order sooner, RUSH ORDER processing is available for an additional fee of $10.00.
Orders are shipped First Class via USPS, which take2-5 Business days to arrive, this is for USA orders. For International orders I ship First Class International via USPS, which takes around 1-3 weeks to arrive. I only ship Monday through Friday, no orders go out on weekends or Holidays.
I provide a tracking number but I am not responsible for packages that are lost, stolen or delayed.
Please make sure the address on your order is the correct address, as that is the address I use to ship, if you would like me to ship you order to a different address make sure send me a note or a message. Otherwise I'm not responsible for ship to incorrect address
REFUNDS AND EXCHANGES
Due the nature of theses items and for simple hygiene reasons, once you've placed your order I don't do any kind of refunds or returns, at least that has been an error of my part, like a wrong item.
Exchanges will not be accepted because you selected the wrong option or because you forgot to add any coupon available.
***ALL SALES ARE FINAL****
Since all my items are handmade, the look, size and color of each item may vary slightly but not too much since all computer resolutions are different.
If you have any question, please fell free to contact me
ITMES PRICES ARE AS MARKED AND QUANTITY DISCOUNTS ARE NOT GIVEN.
*** All my hair accesories could contain small parts and it is not recommended that the small children be left alone with any item, if they were come apart, they could pose a chocking hazard, we suggest that they always be used with supervision. We cannot be held responsible for any accidents. ***
All my Ribbon Sculptures are to be used as accessories only and should not be treated as a toy.
**BY PLACING YOU ORDER YOU ARE AGREEING TO ALL MY POLICIES**